Data quality, sometimes
referred to as
precision, defines the extent of one’s
current knowledge and understanding of a risk. More specifically,
it defines the level of confidence placed in the estimates of
impact
and
likelihood.
While data quality does not tell us anything
in itself about the severity of the risk, it does tell us how
much we can trust our assessment of that severity. For example,
consider the risk of an archeological discovery while excavating
a construction site. If this were to happen to a company working
on a site in a major North American city, you know that this would
have a very high impact, since there would be a significant delay
while the discovery was examined. It is possible to estimate the
probability of this occurrence
by examining the frequency of similar events in the area. Intervention
difficulty can be accurately assessed as very high, since
there is little that the construction company can do to speed
matters. We can therefore characterize our assessment
of this risk as being of high precision.
Now consider the same company working on a site in a less-developed
part of the world with which the company is not familiar. In the
event of an archeological discovery while excavating, do you know
what the reaction of the responsible authorities would be? Who
are the responsible authorities in such a case anyway? Has the
site you are excavating been used for human habitation for the
last 5,000 years, or has it only been in use for the last 50 years?
In this case, your estimates of impact
and likelihood, and hence of
risk severity, will be much less precise.
A typical scale for characterizing
the quality of risk assessment data is shown below.
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